13 Jul
Hayes Design Group Architects Hired by Peters Twp. School District to Design New High School

PITTSBURGH ...

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27 Apr
The Hayes Design Group Holds Second Annual Adopt-a-Landmark Program

On Friday, April 21, the associates at The Hayes Design Group - Architects ...

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What we promise to do, we do.

Serving the Client

We serve our clients by keeping the best interests of their organization at the forefront of our thinking. We do this by practicing a trait all too rare today - listening.  We work to meet our clients' needs as they define them.  We appreciate and are responsive to our clients' need to get the most "bang" for every dollar spent.

What we promise to do, we do. We strive to maintain high standards of excellence in the services we render. We are problem solvers, working hard at understanding the design issues within our projects, and being creative in how we address those issues.

Experience

Our key personnel are experienced with a variety of building types. This experience includes understanding how a building is put together and how to approach the design in a practical, straightforward, but still creative manner.

Two keys to any successful project are communication and dependability.  The Hayes Design Group works hard to ensure that proper communication is maintained not just with the lead contractor(s), but also with related parties such as sub-contractors and their consultants, the owner, and government entities with jurisdiction over the project. We anticipate the needs of the entire project team, and work hard to meet them. This consideration and effort contribute to us being dependable team players who take care of our responsibilities, and who help all the other players to be better at their roles.

Firm Size

The medium size of our firm is ideally suited for our clients' needs. We are large enough to have the experience and capabilities required for large-scale institutional and commercial projects, but small enough that each of our clients' projects is important to us.  

In architecture, as in construction, the bottom line depends on the people you deal with.  Senior staff have day-to-day involvement and manage the projects from beginning to end.  This hands-on approach is critical in organizing projects successfully and resolving issues in a timely manner, especially during construction. 

Approach

The general philosophy of our firm is to create buildings which are well-designed, functional, and practical.

In our experience, a successfully designed facility needs building systems - roof, mechanical, electrical, etc. - that can be depended on to work day in and day out, with low maintenance expenditures. A facility does not need building systems with impractical features  or with unnecessary "bells and whistles," which are expensive and do not add value to the project.

It is important to us to avoid experimentation using our clients' money on unproven building technologies. We favor materials and systems that have a proven track record of performance.  Our objective is to use the most reliable systems with the lowest maintenance costs. 

Consensus-Building

With most projects, on the surface there is one client. Below the surface, there are usually many more constituents with interests in the project. Each constituent group must be listened to and have their concerns addressed for a project to be considered successful. This effort does not mean that everyone gets exactly what they want; in fact, it is safe to say that this will not be possible. Our firm takes the lead in building consensus behind a project. The plans developed for the building must be sound and convince our clients that they are making the best possible use of each dollar spent.

We build consensus by working with our client to set overall guidelines at the beginning of the project.  We then meet with the various stakeholders during programming, and review their concerns.  At the end of this process, we compile the results and review them with our client.

Once the scope of work is finalized by the client, we meet as required with the various groups to explain the final decisions.  These conversations include informing people why certain things they wanted were not possible. This process of information-sharing and consensus-building is time consuming and not always easy.  However, it has been our experience that the benefits are more than worth it.  The final product is better and a sense of ownership is shared by everyone involved.  Feelings of resentment or exclusion which might cause public relations problems for our client are minimized because stakeholders share a sense of mutual gain and mutual sacrifice.